We are blessed with many communication tools nowadays that lead us to feel more connected. Between phones, Skype, emails, texts and Facebook messages, we would think that humanity is one big happy party. Unfortunately, the latest research show that in the United States we have an average of 1.2 friends today compared to 3.8 twenty years ago. The word “friend” here is understood as a close relationship, a confident, someone we trust, that we can be open with , vulnerable and authentic.
The issue is not the tool we use, but rather how we use it.
I encourage you to block time very clearly in your life for personal and professional periods. As entrepreneurs, we’re particularly prone to work around the clock. That can lead to burn out, pretty fast. My phone has a “Do Not Disturb” setting from 8pm to 7am. The only noise my device will make is if one of my closest friend or relative calls me. Otherwise, my phone doesn’t emit a sound! My clients and my friends alike know about this. My personal time is sacred, however, I can still be reached in case of emergency.
Emails are probably the top time sucking activity! I encourage you to learn to build an email fast and effectively, it doesn’t need to take 30 minutes, 10 minutes top for something elaborate. Some emails don’t even need an answer. Chain emails are the worst. I invite you to communicate boundaries and preferences when it comes to it. It’s a matter of awareness from the senders and a matter of respect for everybody involved. I’m involved with a couple of organizations and people know to only include me in communication that is 100% relevant to me otherwise i’ll stop reading and hit the Delete button.
Emails are great, however, they can’t replace a real conversation when needed. If an email conversation leads to more than 3 emails without a clear understanding of the outcome, do pick up the phone or set up a time to talk. That will save time, frustration or possible resentment.
Texting is one of my favorite thing. It’s quick, practical, to the point. I love using it to communicate affection and gratitude. I absolutely love texting! That being said, that mode of communication doesn’t fit every situation. It’s more personal than emails so it may not be as appropriate for all situations. It can sometimes lead to confusion due to the small format and how our brain processes the information. More than 3 sentences in a text is an indication than an email or a conversation is needed. More than 3 texts in a row without a clear understanding of the outcome is a sign that a conversation is needed. I invite you to pick up the phone or schedule a talk.
I also put a time response depending on the communication. Text are returned within a few hours. Emails are returned with 24 hours during business days. Phone calls are returned the same day if received before 3pm, before noon the next business day if received after 3pm. There may be some resisteance from some people that feel the need to get an answer immediately. I encourage to stand on your sacred ground, protect your sanity and let them write their story.
Understanding my preferences and my needs for time and communication as lead me to put that system together. It has saved me so much time and aggravation. It has built stronger relationships and has made me extremely efficient! So I have more time for my personal life and self care, who wouldn’t want that?
It can be very easy to hide behind our phones, that’s a behavior that will keep us disconnected from others and make human relations more difficult. All those tools are amazing as long as they serve connection instead of fear and laziness. Connecting with others can be very hard, I know. I invite you to build awareness and check in with individuals. Everybody is different, everyone has a preferred method of communication and preferred time of day to communicate. I have never been turned down on a request when figuring out what people prefer. If anything, they were grateful I cared enough to ask!
I invite you to figure out what works for you so you can communicate it to others and be curious about what others prefer. I’d love to hear your thoughts! Connect with me on your favorite channel 🙂
Reach for the greatest version of yourself!
Paola
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Paola Essential 